​Your trusted partner for your short term let property business 

Ideal for your short term letting Properties Like: 

Air B&B 
Villa Plus
Booking.com
and more....

The following is based on our reactive maintenance service covering properties in the London area only

​Make an appointment to discuss your needs

Welcome to Orisha Building Services! We specialize in providing top-notch property maintenance solutions tailored specifically for landlords with multiple properties engaged in short-term lettings. Whether you list your properties on popular platforms like Air B&B, Villa Plus, Booking.com, or any other similar service, we are here to ensure that your properties are impeccably maintained, leaving your guests with an unforgettable experience.

We understand the unique challenges that come with managing multiple properties in the short-term rental market. We recognize the importance of maintaining your properties to the highest standards to attract positive reviews, maximize bookings, and ensure the satisfaction of your guests.

Our "short term lettings Maintenance Package" services cover a wide range of areas, including plumbing, electrical, heating, and general repairs. We have a dedicated team of experienced professionals who are well-versed in handling the specific needs and demands of the short-term rental industry. Rest assured, we prioritize timely responses, efficient repairs, and seamless communication to minimize any disruptions and maintain the smooth operation of your properties.

One Year Fixed Subscription: 

With our One Year Fixed Subscription, you can enjoy hassle-free property maintenance for an entire year, locking in a competitive monthly rate that provides excellent value for your money. This subscription is perfect for customers seeking predictability and stability in their maintenance services. By committing to a one-year contract, you gain access to our comprehensive range of maintenance offerings, including priority response times, regular servicing, and dedicated support. Rest assured that your property will be expertly cared for by our qualified professionals throughout the entire year, providing you with peace of mind and reliable service.
 

* Usual cost of a Gas boiler service (£120.00) a Gas safe inspection (£70.00).

One Month Rolling Subscription: 

Discover the freedom and flexibility of our One Month Rolling Subscription, tailored to suit your changing needs. This subscription allows you to benefit from top-notch property maintenance without being tied down to a long-term contract. With just 30 days' notice, you can opt-out or make adjustments to your plan, ensuring that you have full control over your maintenance requirements. Whether you're managing short-term properties or have evolving maintenance needs, the One Month Rolling Subscription provides ultimate convenience and adaptability. Enjoy the same quality service and access to our skilled tradespeople with the added advantage of a more flexible commitment.  

* Usual cost of a Gas boiler service (£120.00) a Gas safe inspection (£70.00).

Please note: The prices mentioned above are based the number of properties covered. no adjustments can be made to the number of properties in the above tables. Each package includes a specific number of free services, free gas safe inspections, and a maximum limit on callouts per month. The monthly cost represents the package price for the respective property range.

 
Why is their a minimum monthly subscription?

Opting for our maintenance packages, our monthly subscription acts as a retainer to transforms your property management experience with a multitude of exclusive advantages, ensuring your properties are always in top-notch condition:

• Priority Service: Enjoy priority response and scheduling for all maintenance requests, ensuring swift resolutions to any issues.
• Timely Repairs: Our skilled maintenance team promptly attends to any repair needs, minimizing downtime and enhancing tenant satisfaction, emergency response time of 6 hours to basic standard repairs of 1 day (24hrs).
• Cost-Effective: with our subscription, you secure a maintenance service that gives you the best value.
• Hassle-Free Management: Leave the coordination of repairs and maintenance to us, allowing you to focus on your core business and investment strategies.
• Seamless Communication: Our dedicated team ensures transparent and efficient communication throughout the maintenance process, providing you with an online system showing all emergencies, repairs, logs/reports and billing, including all updates as jobs are in progress if needed.
  
• Peace of Mind: Rest assured, knowing that experienced professionals prioritize the upkeep of your properties.
• Reduced Downtime: By addressing maintenance needs proactively, we help minimize property downtime and maximize rental income potential.
• Trusted Expertise: Benefit from our extensive experience in property maintenance, tailored to meet the unique needs of short-term let landlords.
• Positive Guest Experience: Well-maintained properties lead to satisfied guests, better reviews, and increased bookings on short-term rental platforms.

Experience the convenience, reliability, and value-added benefits of proactive property maintenance by investing in our monthly subscription.

 
Why is there a Maximum callout per month?

We believe in managing expectations and allocating resources effectively. By setting a maximum limit on callouts per month, we ensure realistic expectations and optimal resource utilization. During the initial three months of the first year, we estimate the average number of emergency callouts to plan our maintenance team's availability and response times accordingly.

If your callouts for a single month exceed 20% of the allocated tiered amount, there will be no extra charge on your monthly premium. However, if your callouts consistently exceed the tiered amount for 2 consecutive months, we will inform you that your account will need to be upgrade to the appropriate tier. In cases where callouts consistently exceed all tiers, a custom tier will be created to meet your specific needs.

We aim to respond within:

In addition to our tiered packages, we provide the following to enhance your experience:

1. Dedicated Emergency Call Line: Access our dedicated emergency hotline, available 24/7, for any urgent maintenance issues or emergencies requiring immediate attention.
2. Monthly Reports for all Call Outs: Receive detailed monthly reports summarizing the services provided, actions taken, and recommendations for all callouts made during the month.
3. Monthly Invoicing: Simplify your billing process with consolidated monthly invoicing, providing a clear breakdown of all maintenance charges.
4. Online Portal System Access: Enjoy secure access to our online portal system, where you can conveniently manage various aspects of your maintenance services, including quotations, sales orders, helpdesk tickets, relevant documents, and e-signing important documents.

Our services are available during standard hours, from 8 am to 5 pm, covering routine and urgent repairs. For emergency callouts outside standard hours, from 6 pm to 8 am, we ensure round-the-clock assistance for critical repairs.

Efficient Sourcing for Seamless Maintenance: Your Partner in Property Care

At Orisha Building Services, we strive to provide efficient and cost-effective property maintenance solutions. In the event that a part, tap, socket, or any other item requires replacement during a repair or maintenance service, we kindly request the landlord to provide us with the necessary supplier information and part number. This ensures that we can source the exact replacement to maintain the integrity of the property's systems. 

However, if the landlord is unable to provide the required information or does not have a preferred supplier, Orisha Building Services may undertake the responsibility of sourcing the part or materials. In such cases, a reasonable charge for the sourcing service may apply. Our goal is to streamline the maintenance process and deliver exceptional service while ensuring that all replacement parts and materials meet the highest quality standards.

To understand the priority of different repair/fault issues, we have categorized them and assigned a priority indicator. For example:

We strictly adhere to response times for different repair categories:

Emergency Repairs:

• Urgency: 1
• Target Response Time for Attention: 6 HOURS

Urgent Repairs/Routine Repairs:

• Urgency: 2
• Target Response Time for Attention: NEXT DAY

To ensure coverage under our service level agreement, kindly register all properties with Orisha Building Services, specifying whether they are short-term lettings or long-term tenanted properties.

We understand that issues and repairs may arise that are outside our control. In such cases, we work diligently to resolve the issue promptly by liaising with relevant third parties or specialists to minimize disruptions and provide a swift resolution.

For all repairs reporting, please contact our dedicated helpline at 0800 092 5443 or email us at support@orisha-services.odoo.com.

We are excited to partner with you, providing exceptional property maintenance services. If you have any questions or need clarification, please do not hesitate to reach out to our team.

Thank you for choosing Orisha Building Services. We look forward to serving you and ensuring hassle-free property maintenance.

ORISHA BUILDING SERVICES: Building Services You Can Trust!

Make an appointment to discuss your needs